SMS Consent & Communication Policy

Last updated: March 30, 2026

Summary: OnSite Stretch & Wellness sends SMS messages only to customers who have explicitly opted in via an unchecked checkbox during account creation or booking. Consent is optional and never required to purchase services. Message and data rates may apply. Message frequency varies. Customers can opt out at any time by replying STOP or get help by replying HELP.

Who We Are

OnSite Stretch & Wellness provides professional stretching and wellness services at our studio locations in Sandy and Lehi, Utah, and at corporate office locations throughout the Salt Lake Valley.

Website: onsitestretch.com
Email: stretchnow@onsitestretch.com

SMS / Text Message Consent

When you sign up for a membership, purchase a session package, or book an appointment with OnSite Stretch & Wellness, you will be presented with the following consent option:

Example of what you will see at signup:

I agree to receive appointment reminders, booking confirmations, cancellation notices, and wellness updates from OnSite Stretch & Wellness via SMS text message. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase.

This checkbox is optional. You may use our services and make purchases without consenting to SMS messages. Consent is never required as a condition of purchase or service.

Where Consent is Collected

SMS consent is collected at the following locations:

1. Studio Membership Signup

During account creation at smooth-connect-biz.lovable.app/studio/join/account, customers see the checkbox shown above before completing their purchase. The checkbox is unchecked by default and customers must actively check it to provide consent.

2. Corporate Event Booking

Corporate employees booking wellness sessions through our company booking pages are presented with the same SMS consent checkbox before confirming their appointment. The checkbox is unchecked by default.

3. Opt-In is Always Optional

At every collection point the checkbox is unchecked by default. Customers must actively check the box to provide consent. SMS consent is never pre-selected or required to complete a purchase or booking.

Types of Messages We Send

If you opt in, you may receive the following types of SMS messages from OnSite Stretch & Wellness:

Appointment booking confirmations
Appointment reminders (typically 24 hours before your session)
Cancellation notices and rescheduling alerts
Membership